Shipping policy

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (Within [Your Country])

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

International Shipping

  • Standard International: 7–21 business days

  • Express International: 5–10 business days

Delivery times are estimates and may vary depending on your location and customs processing.

3. Free Shipping

We offer free standard shipping on orders over [$XX] (before taxes and discounts).

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. Customs, Duties & Taxes (International Orders)

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

We are not responsible for these charges if they are applied and are your responsibility as the customer.

6. Shipping Restrictions

We currently ship to:

  • [List Countries]

  • We do not ship to P.O. boxes or APO/FPO addresses (if applicable).

7. Delays, Lost or Stolen PackagesWe are not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

If your package appears lost or stolen:

  • Please contact the shipping carrier first.

  • Then contact us at [Your Email] with your order number.

We will do our best to assist you.

8. Incorrect Shipping Information

If you provide an incorrect shipping address, please contact us within 24 hours. We cannot guarantee changes once the order has been processed.

9. Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 Email: [Your Email Address]
📍 Business Address: [Your Business Address]